Sometimes you send an email and discover later that it is not delivered to the intended recipient. By following this checklist, you can systematically troubleshoot and resolve most common email sending issues. If you typically use an Outlook.com account for email, this issue can occur if there are multiple aliases on the account and the 3rd party email address is the primary alias. Customers with only a 3rd party email address set up as the username of their Microsoft Account will be asked to add a 1st party Microsoft alias to their account before accessing Outlook.com.
To install the latest Windows and Office updates, click the link below. Not something you want to take on lightly, but sometimes you have to. Similar to our earlier suggestion of repairing Office (see #3 Repair Your Microsoft Office above), perform the same steps except choose to Uninstall. Be aware that you may need your product key if you received one. Microsoft has its own tool for Fix Outlook Support automatically scanning and correcting Office when things go awry. You can read about it and then run the Microsoft Support and Recovery Assistant to see if that helps.
To access the calendar shared with your Microsoft 365 for business account, you'll need to accept the invitation from Outlook on the web, iOS, or Fix Outlook Support Android. If you've already clicked the Accept button in Outlook 2016, you won't be able to re-accept the invitation from another Outlook application. The person who sent you the invitation will need to remove your permissions and then send a new invitation. This issue has been mitigated and we are continuing to monitor the issue to ensure stability. The root cause was the deployment of an incorrect campaign data file, which led to false positive campaign detection. We have since reverted to the right data file and the outbound email flow has returned to a normal state.
To get support in Outlook.com, click here or select Help on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help? Visit Firefox support to learn how to Disable or remove Add-ons. Some users may not be able to empty their Deleted Items folder.
Even if an email address is spelled correctly, a message cannot be delivered if such a mailbox doesn’t exist. Usually, a message of non-delivery will be generated, which will include important details about the delivery problem. When people complete a subscription form, they may enter their email address incorrectly.
Things changed on February 1st, 2024 when Google and Yahoo started applying new email sender standards in an attempt to improve their users’ experience. Even with the correct SMTP details, the server might be down or malfunctioning. Understanding the specific error codes returned by the SMTP server can help diagnose the issue. Mistyped usernames or passwords can prevent successful authentication with your SMTP server, leading to failed email sends. To edit a shared calendar, go online to your own Outlook.com calendar, open Calendar for Windows 10, or use a mobile device. Read how to Add your Outlook.com account to another mail app.
These files can be repaired through an inbuilt program in the Outlook installation directory. The above procedures will help you to resolve the Microsoft Outlook Stuck on Loading Profile error. If you are still facing the same issue, it means your PST file is damaged. If you want to repair your corrupted PST file, opt for the Cigati PST Repair Tool. It will recover the corruption from your desired PST files. Sometimes, Outlook might not work if other Office-related processes are still running.
For this, go to the Microsoft service status page and look for Outlook.com and see if the icon is red or yellow. If it is then you have to wait till they resolve the issue. Then follow other solutions to fix Outlook web not working. This type of problem is very common among the user base, and it is very frustrating to everyone as you are unable to access your crucial data.
For example, writing gamil.com instead of gmail.com is a common typo that will cause problems with delivery. If you manually type in the secondary connected account email address in the "From" field, the email is sent as "On behalf of" your primary Outlook.com account. Refer to our comprehensive list of common SMTP settings or consult your email provider for the correct parameters. Incorrect SMTP parameters are a frequent cause of email sending issues. Your email client needs the correct settings to communicate with the SMTP server. To access the calendar Fix Outlook Support shared with your Microsoft 365 for business account, you'll need to accept the invitation from Outlook on the web, iOS, or Android.
To learn more about how to share your feedback, see How do I give feedback on Microsoft Office. Visit Firefox support to learn how to Disable or remove Add-ons. If you access your Outlook.com account through the iOS Mail app, you may be repeatedly asked to enter your username and password. We're aware of an issue where some users see the error message "Your message can't be displayed right now".